1. The indictor is still off and no display on the screen after the unit is switched on;
    A) Check power supply
    B) Check the power cord and plug
    C) Check if the fuse is broken;
    D) Turn the knobs "BRIGHT" and "CONTRAST"

 

2. Characters are displayed on the screen but no images available when the power supply is  

    switched on:
    A) Check if the plug of the probe is correctly connected,
    B) Check if the Near Field, Far Field and Gain are correctly adjusted, ensure that they are not turned to   

   the Min.value.

3. Interrupted Stripe and snow-shaped interference on the screen:
    A) Check if it power supply is interfered by other electrical equipment;
    B) Check if operation condition is free from any electrical or magnetic interference;
    C) Check if power supply, probe and plugs are well connected or not;
    D) Far field interference is strong when you hold the probe in hand but it turns ok when you put it down;  

      Please find out the interference source;
    E) Check if the grounding wire is connected or not;

4. Images are not clear enough:
    A) Adjust the far, medium or near field and the gain;
    B) Adjust the brightness and contrast;
    C) Clean the organic glass of the display;

5. Good image but the mouse doesn't work well:
    A) Refer to How to Clean the Mouse

6. Good image but the fan doesn't work when the unit is on;
    A) Brush off all dirt or dust inside the fan;
    B) Change a new one if the fan is broken down;

7. Image isn't clear if seen at a near, medium or long distance:
    A)Adjust the gain, near, medium or far field

8. what shall we do when the image distorted in the monitor?
    A) adjust H-PHASE on the back of the monitor to restore it to normal state. If you think the image is too 

         big or small, slide NOR REL on the back of the monitor, the image will scale down if slided left, or  

     up  if slided right;

9. Why do we hear 'chacha" from inside the probe?
    A)It is normal, the sound is released when the transistor inside the probe works. As for linear array  

       probe, you will hear no sound when the probe is frozen; as for convex array probe, sound can be

       heard no matter the probe is frozen or not, otherwise, the probe will stop working;

10. Please feel free to contact our sales hotline:86-23-86815329 or after-sales service hotline:

      86-23-86788014 in case you fail to solve the problems although you have tried every method we

      suggest. our egineers is always ready to offer you good advice or help.

Note: When the power supply is suddenly cut off and it smells scorch, please switch off the unit and

           contact our after-sales service department immediately. DO NOT switch on the unit once again.

11. Can you tell me the application scope of the unit?
       A)This instrument is applicable to the diagnosis of the organs such as liver, gallbladder, kidney,

           spleen, pancreas, heart, thyroid gland, breast, uterus, bladder, ovary, etc. It has been widely used in

           examining abdomen, obstetrics/gynecology in hospitals at all levels; or checking early pregnancy,

           contraceptive ring, and pregnant period in Family Planning Stations in towns or counties.

12. How can we ensure our product quality?

      All of our products are developed with our own intellectual property rights, and our R&D team is

      composed of doctors who had completed their study in Germany and USA, they are young, creative,

      brave and practical, and 85% employee are with undergraduate degree and 35% of the technicians

      are well-educated with medical background. Besides our CTO-the Chief Technical Officer participated

       into the project of ShenZhou 5 spacecraft. so we control the core technology. And inside the machine,

       we do not buy cheap and inferior parts including model/chip or other parts. And that is why our

       products have very positive quality feedback from the market.

 

       Besides, we have strict quality management system according to ISO13485, and we are also

       applying for CE certification. By TUV.

 

13. Why BORN ultrasound price is the most attractive?

       Our investors -- Chongqing Born Science & Technology (Group) Co,.Ltd –A professional IT group

        ranking top 5 in Chongqing municipality and Infotech Pacific Ventures L.P under the Ministry of

        Information Industry of P.R.C. and our software serves into Government Projects like SFDA(State

        Food & Drug Administration), Toll System of Express High-Way, Safety Management System, Tax    

        Solution System, Aviation information analysis system, etc. besides, the software for ultrasound

        products are developed by our own. And our group has 4 main sectors including:

        A- IT industry---software products.

        B- Digital Medical Products including mobile ultrasound/digital ultrasound and color Doppler will be 

             coming by the end of this year. Besides. We are the sole manufacturer of Non-invasive Brain-

             Edema Monitor in the world.

        C- Our group invested into 2 internet websites: www.zhubajie.com and www.yiji.com which are C2C

             internet platform, you can buy intelligence, creativeness and wisdom through tenders or bidding.

             Now the two internet websites are growing rapidly.

        D- Our group invested into 2 coal mining in XinJiang Province.

 

          Presently, our company strategy is to maximize the benefit of our partners, and we are

         supplying the  lowest price with best quality to make our partner competitive in the local market

         and we are always  happy to cooperate with any foreign partners.